Archives For FNB

Everyone could always use a little more space, and that’s exactly what 2014 has in store for me. My solution? I popped in to an Incredible Connection store nearby and started pricing a new external hard drive.

Walking passed the store, I couldn’t help but notice that, if I were an FNB banker and registered with FNB eBucks Rewards, I could gain rewards on every purchase at Incredible Connection stores nationwide.

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FNB bankers looking to upgrade on all things hi-tech, Incredible Connection should be your first stop, giving you back 1% in rewards every time you spend by swiping your FNB card.

So whether you are buying a flash drive or a new laptop, whatever you swipe for you get rewarded for your purchase.

Even more so, as an eBucks Rewards member, you can earn an extra 1% back by paying with your qualifying FNB or RMB Private Bank linked Credit Card, or up to 2.5% back by paying with your Cheque Card, depending on your reward level.

Once you’ve earned enough eBucks, present your eBucks card at any Incredible Connection store and let your eBucks pay for that latest gadget you’ve been eyeing out. However, a no cash return policy applies when purchasing at Incredible Connection using eBucks, where items which were purchased using eBucks will not be refundable for cash upon return. Should you want to return your eBucks purchased goods, they will be refunded with an Incredible Connection voucher to the value of the return, which can be used to purchase again at the store.

As if shopping isn’t too much of a temptation already, FNB eBucks Rewards isn’t making it any easier for their clients.

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The Christmas season is always filled with the hustle and bustle of running around, trying to figure out if you’ve bought enough presents for everyone, if  you’ve budgeted enough for your spends and if the grocery cupboards are stocked up for all your visitors. I now understand why this time of the year has also been dubbed, “the silly season”, because it seems that the amount of spending – even sometimes without realising it – can become quite silly and overwhelming.

Various banks. including FNB eBucks, Nedbank Greenbacks, Standard Bank UCount Rewards and Investec’s Dividents Rewards Programme, have introduced their very own rewards programmes for times just like these. Simply by swiping your card, depending on who you bank with, you can instantly gain rewards which can be saved and used when you need that extra cash to spend.

Because I bank with Absa, I was able to reap the benefits of the Absa Rewards programme where I pay only R21 a month to gain rewards everytime I swipe my debit card. Rewards redemptions vary in amounts, depending on where I swipe my card, offering me highter redemptions if I swipe at any of Absa’s redemption partners.

You can imagine my surprise this week when I realised I could spend a little bit more without the added expense, all thanks to my Absa Rewards and my Pick n Pay Smart Shopper account.

My family have decided to visit me in Johannesburg for Christmas this year. Being Christmas time, I want to be able to spoil them with yummy treats and sweet goodies, especially for my younger little cousins, making their Christmas away from home that much more memorable.

My Absa Rewards, which I had gained from swiping my Absa debit card at various outlets, allows me the option of choosing to redeem my rewards either as cash, airtime, shopping vouchers, giving back to charity or redeeming through their Redemption Partners (Pick n Pay Smart Shopper points or Dischem Benefit Programme points). This came in really handy to get those extra grocery goods for the family and redeeming my Absa Rewards as Pick n Pay Smart Shopper points was such an easy process.

All I had to do was to call the Absa Rewards customer care line on 0861 788 888. Once I was on the line, I prompted to press number “1” on my phone which gave me the option of redeeming my rewards. I was then put through to an operator who was very helpful in converting my rewards to my Smart Shopper points, now redeemable at any Pick n Pay. All I had to do was to provide him with my South African ID number, he confirmed my details, asked how much of my rewards I wanted redeemed as Smart Shopper points and just like that, it was done.

To make things even better, because of this kind of redemption of my Absa Rewards, I gained an extra 15% on the amount redeemed, giving me even more to spend.

For security purposes and to keep me, as the customer, in the know about my transactions, I received two SMSes, one alerting me of my redemption transaction and another letting me know what my remaining rewards balance was.

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You can redeem your Absa Rewards online too if you are registered with their online or cellphone banking. If not, visit their website to sign up.

As easy as that, I was able to go to my nearest Pick n Pay and spend using my Smart Shopper points, without any extra expense to me. Now I can spoil my family, with no extra costs incurred. I’ve rewarded myself this Christmas, why don’t you?

nedbank

As part and parcel of our weekly bank rewards programme reviews, this week’s Weview Wednesday looks at the Nedbank Greenbacks Rewards Programme. With the festive season rapidly making its way to our pockets, what better way to spend than to be rewarded for your spending? We’ve already looked at the Standard Bank U-Count Rewards; the Absa Rewards Programme, FNB eBucks and now let’s see what the Nedbank Greenbacks Programme has to offer its clients.

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How it works?

Pro’s:

  • Joining Nedbank Greenbacks Rewards is quick, easy and free
  • You can link up to 10 credit or cheque cards to this account at no additional fee and gain Nedbank Greenbacks on your accumulated spend on all cards
  • Nedbank Greenbacks never expire allowing you to save your points towards those rewards you’ve always wanted
  • The balance on your Nedbank Greenbacks account is updated on a daily basis and you will receive quarterly statements to inform you of your balance
  • Spend your Nedbank Greenbacks either on their online shop or by calling 086- 555 111 or 0860 555 222 for Nedbank Personal Relationship Banking clients or 0860 111 263 for Nedbank Private Wealth Clients and provide them with all the relevant details

Con’s:

  • If you do not spend on your Nedbank card for five months or more, your Nedbank Greenbacks account is considered dormant and you will lose those points
  • You can only apply to reopen your Nedbank Greenbacks account three months thereafter, and your forfeited Greenbacks will be reinstated in full
  • Nedbank Greenbacks are only earned on eligible card spend which excludes cash withdrawals, casino chip purchases, fuel purchases, finance and other card charges, fees or taxes levied by Nedbank or the government, the purchase of travellers cheques or other negotiable instruments, garage card transactions, budget account installments and interest, insurance premiums and internet transfers or payments

Febucks

With just under two months until Christmas, now is the time when everyone is trying to make the most of their money. Christmas season, undeniably, is the time when a lot of cash is spent, whether it be on gifts, party planning, big lunches and even holidays and if you can gain rewards on your spending, then why not? Previously we’ve looked at the various rewards programmes offered by different banks, from Standard Bank’s UCount Rewards to the Absa Rewards and this week we take a look at FNB’s eBucks programme

How it works?

  • All you need to qualify as an eBucks earner is to be a qualifying FNB or RMB Private Bank account holder
  • Join online on the eBucks website.
  • Earn eBucks every time you use your FNB  or RMB card, whether you’re buying groceries, filling up your car or shopping online
  • When you use your bank card at an eBucks partner, you earn more eBucks from the partner as well
  • When you spend, it’s up to you to decide if you want to pay for your purchase in full with eBucks or if you want to pay partly in eBucks and partly with your FNB or RMB Private Bank account. This means you can spread out your eBucks over many purchases or use them all at once
  • Save money by spending your eBucks and get a discount on your purchase
  • The better you bank, the more you get for managing certain aspects of your banking on things like a home loan, personal loan or investment
  • You can get discounts of up to 40% when you buy any of the lifestyle products in the eBucks Shop or book your travel arrangements through eBucks Travel

Pro’s:

  • Joining eBucks Rewards is quick, easy and free
  • eBucks never expire allowing you to save your eBucks towards that big buy that you’ve had your eye on
  • eBucks has a dedicated contact centre. If you are having a problem registering, call the eBucks contact centre on 087 320 3200
  • Earn points every time you swipe, anywhere

Con’s:

  • eBucks can not be exchanged for or redeemed as cash
  • When purchasing discount items, they can only be fully purchased using eBucks

smsYou will often hear people tell you that a gift card is an easy solution to a simple birthday present, or for any special occasion. It has been the norm for many years, from the days of paper vouchers to the evolution of cards being processed – Almost everything is going electronic.

Electronic vouchers (or Evouchers) are an easy way of being rewarded in our current technological era. The likes of Nedbank, Investec, FNB, ABSA and American Express have gone the route of rewarding their customers with the luxury of the choice of a gift voucher in an electronic format. Vouchers are either by email, or sms, these vouchers make life much easier for the consumer. You get rewarded for having a bank account or being part of a loyalty program and you get to choose how you are rewarded and where you want to spend your reward. How awesome is that?

Consumers have the option to select these Evouchers for their local shopping mall or selected retailers. These Evouchers are redeemable at retailers, or at shopping malls for conversion to the respective shopping mall’s own branded gift card. These retailers and shopping malls have this capability due to their integration into Tutuka’s Evoucher platform.
These innovations in voucher software are changing the dynamics of prepaid in a positive way for South Africa. In the year 2012, R37 787 713 was spent in electronic vouchers alone via Tutuka’s platform. This figure surprised some when released, but it is one that shows enormous growth in the prepaid industry. Where to from here?

Now that ABSA has launched their banking app all the major consumer banks in South Africa have applications for all the major platforms including Blackberry, Android, iPhone and Windows Mobile. However, are all these apps equal or do some provide better service or convenience?

Despite the fact that FNB has a 21 month lead in banking apps there has been a large amount of improvement with various apps from all the banks. We’re going to look at a few factors and see how everyone compares:

Platforms:

ABSA is unfortunately worst off in this arena with apps only available for iOS and Android. Considering the high level of Blackberry penetration in South Africa we can see that missing out on a platform such as this is potentially very limiting. FNB is the only bank with an app for all versions of Blackberry and Nokia phones however Standard Bank is the only one to support the fairly small user base of Windows Phone.

Functionality:

All the apps can perform the basics such as making payments, viewing balances and transfer however both the FNB and ABSA apps fall down compared to the Nedbank app that can perform certain niche payment options such as future and recurring payments as well as multiple transactions at one. As mentioned, these are fairly niche so the benefit is relatively negligible. It’s all pretty much the same here.

Prepaid:

An important use of the apps is the ability to buy the likes of prepaid airtime, electricity and data bundles. ABSA only offers prepaid airtime while FNB offers all three and Nedbank doesn’t allow for prepaid. We feel that prepaid electricity is the most useful of all these features (without airtime you can’t use the app anyway) so the FNB app wins here.

Wallets:

The FNB app allows for geo payments which is massively useful when making a payment. All in all these services can use payment services such as Nedbank’s M-PESA for sending money.

In conclusion these are all useful services but don’t expect anything more beyond basic banking. That said, simplified access to basic banking is worth it and we’re big fans of the banks approach to mobile apps.

Weview Wednesday – FNB eWallet

Rowan —  November 21, 2012 — 1 Comment

Today we take a look at FNB’s eWallet; a service that allows FNB customers for send money to individuals around the country via their Cellphone number. The service is the simplest form of transferring money in a hurry if you’re an FNB client. To test the eWallet we selected the simple “send through Internet Banking to Cellphone” method, with the receiver withdrawing from any FNB ATM around the country.

How it works?

Simple really, being an FNB transactional account holder you would have access to free Cellphone or Online Banking (be it the web or FNB App). You can also process this at an FNB ATM if you are not connected.

• The FNB account holder selects the eWallet option on the main menu of whichever platform they choose to transact from via mobile.

• The sender now inputs a mobile number to send to and the amount. A message is sent through to the recipient, with instructions on how to withdraw the funds.

To withdraw, all the recipient has to do is follow the prompts which come through on their phone (dial *120*277#), SELECT “Withdraw Cash” on the menu, and a pin will be send through to your phone. You may take this pin to the nearest FNB ATM (Pin will be active for only 30 minutes), select the option on the main menu of the ATM, enter pin and done!

It’s a great way of getting cash to friends and family in a bind as well as allowing for sending money safely across larger distances. All it takes is the recipient to have a cellphone of any shape or form and they’re able to receive the money anywhere in the country. This useful and time saving product from FNB gets our thumbs up.

Pro’s:

• You can receive money on the go, from FNB users.

• All you need is a cellphone to receive the money(any network, and the receiver need not bank with FNB)

• Sending the money is a simple process.

• No additional registrations required.

• Cost effective (only costs R8,50 to send up to R1000, and R12,50 from R1001 to R1500)

• Once the money is in the eWallet, the recipient has one free withdrawal per deposit made into the wallet

Con’s:

• Access to FNB ATM essential (for receiving money, as the “Selected Retailers” are not listed on the website)

• Mobile network access vital (this would apply to sending as the connection to a platform is required, as well as receiving the sms to confirm the transaction and pin etc)

The two major factors listed as Con’s would render the entire service unusable if they are not working, but in this day-in-age most users have an FNB ATM, around the corner and their cellphones in hand.