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What’s on my card?

prelin —  December 24, 2012 — Leave a comment


During Christmas and the festive season many receive gift cards for presents or use gift cards to buy presents. We at Tutuka, provide the card processing service behind many gift cards countrywide, and receive many different enquiries around this time of year. The bulk of these enquiries tend to be about how much the cardholder still has on their cards and what they can still buy. To make life easier we’ve create many different ways for users to check their balance: 

Gift Card Balance Enquiry Options

Customers can their gift card balances through the following methods:

  • Going to the information desk
  • Sending an SMS of their card number to 34246
  • Calling the Balance enquiry IVR 083 918 7700
  • Dialling customer support of 0861 11 40 93 and choosing option 1 for card balances
  • Logging onto
  • Downloading the whatsonmycard app for iPhone, Blackberry and Android