Archives For staff

Another successful year has come and gone for us at Tutuka and we would like to take some time to celebrate the wonderful achievements of the year that was 2013.

We have won awards, have grown in staff, had many great highlights and are still growing from strength to strength.

To celebrate this amazing year we put together an infographic with some of our favourite moments and stats from 2013.

Here’s to bigger and better things for 2014 and to sharing more of these memorable moments with our friends, partners, clients and the prepaid industry!

Thank You from Tutuka!

Advertisements

If I were a spa…

prelin —  August 27, 2013 — Leave a comment

In a few recent blog posts on instant, self service prepaid accounts and how they are used in the various industries (E.g If I were a retailer & If I were a hotel) we highlighted how easy it is to create prepaid accounts – the beauty & health industries are not too far off.

The use of Tutuka’s new self-service function on its website for private label prepaid cards is growing across industries, and its ability to place the power to create prepaid accounts at the click of a button is increasing in demand.

Just hit the ‘Instant Prepaid Accounts’ tab. Sign-up takes less than three minutes, hundreds of card numbers can be created in seconds and there are no middle-men.

If I were a spa

What would you do with these cards?

Let’s imagine I’m a health & beauty spa. I would first use instant private label gift cards to issue complimentary treatment’s, as well as to sell them so that individuals or corporates can get them as gifts.

Why?

  • No more confusion on whether the voucher has expired, or if it has already been used
  • Easier administration of vouchers that are sold or even given away as a freebee
  • Moving forward onto a paperless system

How?

  • My first step is to create card numbers on the Tutuka website
  • I could print these numbers onto anything from paper vouchers to plastic cards or scented leaf-shaped cards(to add to the relaxation theme)
  • Once existing clientele have finished with their treatment, you may issue them with a voucher for other treatments that are not so common, promoting the use of the service as well as offering them an opportunity to come back
  • A gift card can be sold, to customers who wish to give a treatment as a gift
  • The card is scanned or swiped for the payment of these treatments

Rewards, gifts, incentives
There are several other uses for prepaid cards within a hotel environment.

1-    Hotel gift cards

  • For corporate entities as prizes for customers
  • For corporate entities as incentives for employees
  • For the general public as gifts
  • For my management to give to loyal guests

2-    Rewards cards

  • Reward loyal guests for continued business
  • Swipe anytime they use a hotel in my chain
  • Swipes help them build up points or monetary value
  • Exchange points for a spa gift card, a discount on their next visit or perhaps a free night’s stay

3-    Incentive cards

  • For my employees
  • Source of motivation
  • Employee of the month will receive a free meal at our 5 star restaurant or a treatment at our spa
  • Both could be presented to them in the form of a pre-loaded gift card

4-    Staff lunch cards

  •  I previously hand-wrote physical slips for each staff member for the daily staff lunch
  •  Now I can issue them with meal vouchers
  •  Vouchers are redeemed using the website’s control panel

As easy as:

1- Go to Tutuka’s website

website3 (640x438)

2- Set your login details

signup (800x363)

(NB: yes, you will be derided for weak passwords)

3- Done

done2

You can now create, load and redeem closed loop* prepaid card accounts at your leisure.

create3

load2

Swift and simple, the prepaid process is both easy and beneficial with Tutuka.

*closed loop cards are those issued by a specific merchant and can only be redeemed at that same merchant.

If we really think about it, retailers are not simply trying to sell the products in their store. They’re not just trying to sell high quality merchandise or great customer service or unique items.

Retailers essentially need to sell a reason for customers to return to their store, and for more people to visit their establishment.

What better way to do this than through rewards cards that will ensure business will continuously walk through its doors? The customer will make a purchase and earn points for making that purchase. This will get them closer to affording a ‘rewards gift’ and so they keep returning to build up more points and to get closer to the free item.

Last week I looked at the possible ways I could use Tutuka’s online self-service option to create closed loop prepaid accounts for hotels and restaurants. Retailers can implement similar avenues for their customers to benefit from prepaid.

If I were a retailer I would consider several prepaid options for my store:

1-       Gift cards

  • Gift – Samantha needs to buy a gift for a friend’s son. Teenagers are fussy and she has no clue what to get. She buys him a gift card so he can pick what he likes.
  • Control spending – Samantha has a daughter in high school who needs new clothes before she leaves on holiday. Samantha can’t get time off work to take her shopping. Instead of giving her daughter her credit card she buys her a gift card so her spending is controlled.
  • Manage returns – Instead of handing a customer cash back when they return an item, I can give them a gift card for the same value so I don’t lose out on the sale.

2-       SMS vouchers

Samantha has another daughter studying away from home. Her daughter would like to update her wardrobe as well but doesn’t as yet have a bank account so Samantha can’t send her money easily. SMS vouchers are the perfect option so she doesn’t have to send her daughter a physical card and her spending is still controlled.

3-       Rewards cards

After all these purchases at my store, I want to reward Samantha for her loyalty and so I give her a rewards card that she can swipe every time she makes a purchase. Her points will eventually earn her a free item from my store. It will also help her move up rewards tiers so she becomes eligible for discounts.

4-       Incentive cards

To encourage my staff to make sales I give them a commission in the form of points, similar to how a rewards card would work for loyal customers. They swipe their card and earn points every time they make a sale. The points will eventually allow them to get an item from the store or can be exchanged for cash.

If I were a hotel…

Farzana Rasool —  July 30, 2013 — 2 Comments

Most households squabble over who gets to keep the TV remote because the holder has the power to change channels, alter the volume, and hit record for the programmes of their choice without having to constantly ask someone else to do it.

This self-sufficiency is of great value to businesses as well. To put the power in the hands of its customers and to make prepaid even easier, Tutuka has enabled a new self-service function on its website for private label prepaid cards.

As the ‘remote holders’, businesses can create, load and redeem cards as they wish.

Just hit the ‘Instant Prepaid Accounts’ tab. Sign-up takes less than three minutes (it actually took me less than one minute and I’m one of those despicable two-finger typers), hundreds of card numbers can be created in seconds and there are no middle-men.

As easy as:

1- Go to Tutuka’s website

website3 (640x438)

2- Set your login details

signup (800x363)

(NB: yes, you will be derided for weak passwords. Get creative, people!)

3- Done

done2

You can now create, load and redeem closed loop* prepaid card accounts at your leisure.

create3

If I were a hotel

What would you do with these cards? I’m glad you asked.

Let’s imagine I’m a hotel. I would first use instant private label gift cards to issue breakfast vouchers.

Why?

  • No more naughty hotel guests who use a breakfast voucher more than once
  • Staff members no longer need to do manual checks off a physical list of room numbers every morning
  • Leave the stone age behind

How?

  • My first step is to create card numbers on the Tutuka website
  •  I could print these numbers onto anything from paper vouchers to plastic cards or even pens
  •  At check-in I issue guests with breakfast vouchers loaded with the correct number of breakfasts
  •  The card is scanned or swiped every morning and only the relevant number of breakfasts are allowed

Rewards, gifts, incentives

There are several other uses for prepaid cards within a hotel environment.

1-    Spa gift cards

  • For corporate entities as prizes for customers
  • For corporate entities as incentives for employees
  • For the general public as gifts
  • For my management to give to loyal guests.

2-    Rewards cards

  • Reward loyal guests for continued business
  • Swipe anytime they use a hotel in my chain
  • Swipes help them build up points or monetary value
  • Exchange points for a spa gift card, a discount on their next visit or perhaps a free night’s stay

3-    Incentive cards

  •  For my employees
  • Source of motivation
  • Employee of the month will receive a free meal at our 5 star restaurant or a treatment at our spa
  • Both could be presented to them in the form of a pre-loaded gift card.

4-    Staff lunch cards

  •  I previously hand-wrote physical slips for each staff member for the daily staff lunch
  •  Now I can issue them with meal vouchers
  •  Vouchers are redeemed using the website’s control panel.

load2

Swift and simple, the prepaid process is both easy and beneficial with Tutuka.

*closed loop cards are those issued by a specific merchant and can only be redeemed at that same merchant.